Exclusive Webinar
Annual Update with The Property Ombudsman (TPO
Join us for an insightful session with Peter Habert, Director of Policy & Communications at The Property Ombudsman (TPO)
Don't miss this exclusive opportunity to hear directly from Peter Habert, Director of Policy & Communications at The Property Ombudsman. In this one-hour session, you'll gain actionable insights and a comprehensive annual update tailored for the property sourcing sector.
Wednesday 24th September | 7PM | Zoom
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Your Speaker, Peter Habert
Director of Policy and Communications, TPO
With extensive experience in the property sector, Peter plays a pivotal role in shaping policies and ensuring effective communication between TPO and industry stakeholders. His expertise provides invaluable guidance to property professionals navigating the complexities of compliance and best practices.
NAPSA is proud to be partnered with The Property Ombudsman and work closely with Peter and his team to continue to improve the sourcing and deal packaging sector.

Why Attend This Webinar?

Stay Ahead of the Curve
Stay informed with the latest industry insights designed to empower sourcing agents and property investors to navigate the evolving market with confidence

Mitigate Risk
Learn how to identify and address common investor complaints, equipping your business to proactively mitigate risks and enhance client satisfaction

Your Questions Answered
Receive expert advice on your most pressing questions about redress, compliance, and elevating your business professionalism.
What We Will Cover
This must-attend session is designed for sourcing agents, deal packagers, and property investors. Discover key insights into redress, common complaints, and actionable strategies to safeguard and grow your business.
Peter Habert will provide guidance on:
- The most frequent issues leading to investor complaints.
- A high-level overview of where the property sector is heading.
- Practical examples of how sourcing agents can proactively mitigate risks.
- How the role of the sourcing agent fits into the future of the industry.
We will offer a live Q&A session following the presentation. A full recording will be available to re-watch later.
- Date: Tuesday, 24th September
- Time: 7:00 PM
- Duration: Approx. 1 hour (including live Q&A)
Book Your Free Place

Meet Your Host, Tina Walsh
With over 13 years of experience in the property sourcing industry, Tina Walsh is a leading expert in compliance and legislation. She has worked closely with HMRC, Trading Standards, and both redress schemes - The Property Ombudsman (TPO) and Property Redress, to ensure sourcing agents operate within the law.
Tina’s insights will empower you to run a compliant, credible, and successful property business.
