Website Terms and Conditions
By Using Our Site You Accept These Terms and Conditions
Please read these Terms and Conditions carefully and ensure that you understand them before using Our
Site. These Terms and Conditions, together with any other documents referred to herein, set out the terms of use
governing your use of this website, www.napsa.org.uk (“Our Site”). It is recommended that you print a copy of
these Terms and Conditions for your future reference.
These Terms and Conditions were last updated on 16th April 2024.
Your agreement to comply with these Terms and Conditions is indicated by your use of Our Site. If you do not
agree to these Terms and Conditions, you must stop using Our Site immediately.
The following document[s] also apply to your use of Our Site:
• Our Privacy Policy, available at https://napsa.org.uk/privacy-policy/ This is also referred to below in Part 15.
• Our Cookie Policy, available at https://napsa.org.uk/cookie-policy/ This is also referred to below in Part 15.
1. Definitions and Interpretation
1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the
following meanings:
“Content” “We/Us/Our” Means: any and all text, images, audio, video, scripts, code, software,
databases, and any other form of information capable of being stored
on a computer that appears on, or forms part of, Our Site;
Means: any and all text, images, audio, video, scripts, code, software,
databases, and any other form of information capable of being stored
on a computer that appears on, or forms part of, Our Site;
2. Information About Us
2.1 Our Site is operated by NAPSA We are a limited company registered in England and Wales under
company number: 13002455. Our registered address is Unit 3, Clitheroe Business Centre, 105 Whalley
Road, Clitheroe, BB7 1HW
2.2 Our VAT number is: 385 437 771.
3. How to Contact Us
3.1 To contact Us, please email Us at [email protected] or telephone Us on: 01200 437528.
4. Access to Our Site
4.1.1 4.1.2 4.1.3 Access to Our Site is free of charge.
It is your responsibility to make the arrangements necessary in order to access Our Site.
Access to Our Site is provided on an “as is” and on an “as available” basis. We may suspend or
discontinue Our Site (or any part of it) at any time. We do not guarantee that Our Site will always be
available or that access to it will be uninterrupted. If We suspend or discontinue Our Site (or any part
of it), We will try to give you reasonable notice of the suspension or discontinuation.
National Association of Professional Sourcing Agents (NAPSA) Ltd - Registered Company No: 13002455 - Telephone: 01200 437528
Registered Address: Unit 3, 105 Whalley Road, Clitheroe, BB7 1HW - Registered Data Protection: ZA804627 - VAT Reg No: 385 4371 715. 5.1 Cancellation of Membership – Special attention is brought to this clause.
You will give at least two weeks’ notice if you want to end your membership. NAPSA will continue to deal
with any complaints which have been formally referred to us and fall within the jurisdiction of NAPSA, if
they occurred on or before your membership ends. Please note NAPSA subscriptions are non-
refundable under any circumstances.
6. Changes to Our Site
5.1.4 We may alter and update Our Site (or any part of it) at any time, for example add more information,
guidance, reports or articles that are relevant to the sector.
7. 7.1 7.2 Changes to these Terms and Conditions
We may alter these Terms and Conditions at any time. If We do so, details of the changes will be highlighted
at the top of this page. As explained above, your use of Our Site constitutes your acceptance of these
Terms and Conditions. Consequently, any changes made to these Terms and Conditions will apply to
your use of Our Site the first time you use it after the changes have been implemented. You are therefore
advised to check this page every time you use Our Site.
If any part of the current version of these Terms and Conditions conflicts with any previous version(s), the
current version shall prevail unless We explicitly state otherwise.
8. International Users
8.1 Our Site is intended for users in the United Kingdom only. We do not warrant or represent that Our Site or its
Content are available in other locations or are suitable for use in other locations.
9. 9.1 9.2 9.3 9.4 9.5 9.6 How You May Use Our Site and Content (Intellectual Property Rights)
All Content included on Our Site and the copyright and other intellectual property rights in that Content
belongs to or has been licensed by Us, unless specifically labelled otherwise. All Content is protected by
applicable United Kingdom and international intellectual property laws and treaties.
You may access, view, and use Our Site in a web browser (including any web browsing capability built into
other types of software or app) and you may download Our Site (or any part of it) for caching (this usually
occurs automatically).
You may print one copy and download extracts of any page(s) from Our Site for personal use only.
You may not modify the printed copies or downloaded extracts in any way. Images, video, audio, or any
other Content downloaded from Our Site must not be used separately from accompanying text.
Our status as the owner and author of the Content on Our Site (or that of identified licensors, as applicable)
must always be acknowledged.
You may not use any Content saved or downloaded from Our Site for commercial purposes without
first obtaining a licence from Us (or our licensors, as applicable). This does not prevent the normal access,
viewing, and use of Our Site for general information purposes by business users or consumers.
10. Links to Our Site
10.1 10.2 Linking to any pages on Our Site requires our express written permission.
You must not link to Our Site in a manner that suggests any association with Us (where there is none) or any
endorsement or approval from Us (where there is none).
10.3 You must not frame or embed Our Site on another website without Our express written permission.
11. Links to Other Sites
11.1 Links to other websites may be included on Our Site. Unless expressly stated, these sites are not under Our
control. We accept no responsibility or liability for the content of third-party websites.
11.2 The inclusion of a link to another website on Our Site is for information purposes only and does not imply
any endorsement of that website or of its owners, operators, or any other parties involved with it.
National Association of Professional Sourcing Agents (NAPSA) Ltd - Registered Company No: 13002455 - Telephone: 01200 437528
Registered Address: Unit 3, 105 Whalley Road, Clitheroe, BB7 1HW - Registered Data Protection: ZA804627 - VAT Reg No: 385 4371 7112. Disclaimers
12.1 Nothing on Our Site constitutes professional or legal advice on which you should rely. It is provided for
general information purposes only.
12.2 We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up to date,
but We make no warranties, representations, or guarantees (express or implied) that this will always be the
case.
12.3 If you are a business user, We exclude all implied representations, warranties, conditions, and other terms
that may apply to Our Site and Content.
13. Our Liability
13.1 Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent
misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability
which cannot be lawfully excluded or restricted.
13.2 If you are a business user (i.e. you are using Our Site in the course of business or for commercial purposes),
to the fullest extent permissible by law, We accept no liability for any loss or damage, whether foreseeable
or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out
of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content
included on Our Site.
13.3 If you are a business user, We accept no liability for loss of profit, sales, business, or revenue; loss of business
opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or
consequential loss or damage.
13.4 Subject to Part 12.6, if you are a consumer and digital content from Our Site damages other digital content
or a device belonging to you, where that damage is caused by Our failure to use reasonable skill and care,
We will either compensate you or repair the damage.
13.5 Note that the right to compensation or repair in Part 12.5 will be lost if the damage in question could have
been avoided by following advice or instructions from Us to install a free patch or update; if the damage
resulted from your failure to follow instructions; or if the minimum system requirements provided by Us for
the digital content in question were not met.
14. Viruses, Malware, and Security
14.1 We exercise reasonable skill and care to ensure that Our Site is secure and free from viruses and malware;
however, We do not guarantee that this is the case.
14.2 You are responsible for protecting your hardware, software, data, and other material from viruses,
malware, and other internet security risks.
14.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or
technologically harmful either to or via Our Site.
14.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is
stored, or any other server, computer, or database connected to Our Site.
14.5 You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack,
or by any other means.
14.6 By breaching the provisions of Parts 13.3 to 13.5, you may be committing a criminal offence under the
Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement
authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right
to use Our Site will cease immediately in the event of such a breach.
National Association of Professional Sourcing Agents (NAPSA) Ltd - Registered Company No: 13002455 - Telephone: 01200 437528
Registered Address: Unit 3, 105 Whalley Road, Clitheroe, BB7 1HW - Registered Data Protection: ZA804627 - VAT Reg No: 385 4371 7115. 15.1 15.2 15.3 16. 16.1 Acceptable Usage of Our Site
You may only use Our Site in a lawful manner:
a) You must ensure that you comply fully with any and all local, national, or international laws and
regulations that apply;
b) c) You must not use Our site in any way, or for any purpose, that is unlawful or fraudulent; and
You must not use Our Site to knowingly send, upload, or in any other way transmit data that contains
any form of virus or other malware or any other code designed to adversely affect computer
hardware, software, or data of any kind.
If you fail to comply with the provisions of this Part 13, you will be in breach of these Terms and Conditions.
We may take one or more of the following actions in response:
a) b) c) Suspend or terminate your right to use Our Site;
Issue you with a written warning;
Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity
basis resulting from your breach;
d) e) Take further legal action against you, as appropriate;
Disclose such information to law enforcement authorities as required or as We deem reasonably
necessary; and/or
f) Any other actions which We deem reasonably appropriate (and lawful).
We hereby exclude any and all liability arising out of any actions that We may take (including, but not
limited to those set out above in Part 13.2) in response to your breach.
How We Use Your Personal Information
We will only use your personal information as set out in Our Privacy Policy, available from https://napsa.org.
uk/privacy-policy/ and Our Cookie Policy, available from https://napsa.org.uk/cookie-policy/.
17. Communications from Us
17.1 If We have your contact details, We may send you important notices by email from time to time. Such
notices may relate to matters including, but not limited to, changes to Our Site or to these Terms and
Conditions.
17.2 We will not send you marketing emails without your express consent. If you do consent to marketing, you
may opt out at any time. All marketing emails from Us include an unsubscribe link. If you opt out of emails
from Us, it may take up to 48 hours for your request to take effect and you may continue to receive emails
during that time.
17.3 For questions or complaints about communications from Us, please contact Us using the details above in
Part 3.
18. Law and Jurisdiction
18.1 These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise)
shall be governed by, and construed in accordance with, English law.
18.2 If you are a consumer, you will benefit from any mandatory provisions of the law in your country of
residence. Nothing in Part 17.1 takes away from or reduces your legal rights as a consumer.
National Association of Professional Sourcing Agents (NAPSA) Ltd - Registered Company No: 13002455 - Telephone: 01200 437528
Registered Address: Unit 3, 105 Whalley Road, Clitheroe, BB7 1HW - Registered Data Protection: ZA804627 - VAT Reg No: 385 4371 7118.3 18.4 If you are a consumer, any dispute, controversy, proceedings, or claim between you and Us relating to
these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise)
shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as
determined by your residency.
If you are a business user, any dispute, controversy, proceedings, or claim between you and Us relating to
these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise)
shall be subject to the exclusive jurisdiction of the courts of England and Wales.
This policy has been approved & authorised by:
Name: Christina Walsh
Position: Director
Date: 16th April 2024
Signature: C. C. Walsh
National Association of Professional Sourcing Agents (NAPSA) Ltd - Registered Company No: 13002455 - Telephone: 01200 437528
Registered Address: Unit 3, 105 Whalley Road, Clitheroe, BB7 1HW - Registered Data Protection: ZA804627 - VAT Reg No: 385 4371 71